Software Training and Onboarding

Our tech support team will simplify implementation and start-up.

Master the full functionality of ThoroughCare at your own pace.

We offer complimentary training that is tailored to your needs. Utilize specific software modules for specific value-based care goals and programs. Our tech support team will give you the tools to succeed.

A simplified integration process streamlines setup.

Just provide your patient data, and we’ll do the rest. You’ll find your ThoroughCare dashboard ready to go. It’s that easy.

Questions we’re often asked.

Don’t see your question below? Visit our Learning Center for more information, or contact us.

How long does it take to set up my ThoroughCare dashboard?

Implementation is fast and easy. It is also totally adjustable to your schedule. Our software is entirely cloud-based, so there’s no need for our team to install any hardware on-site at your practice. It is an “out-of-the-box” product, implemented remotely. We can do so within 24 hours, if need be. Or, if you prefer a slower pace, we can provide a timeframe that works for you.

What is the process to set up my ThoroughCare dashboard?

Provide your patient data, and we’ll import it. From there, we’ll create user accounts and schedule a kick-off call to get you started. That’s it.

How long are ThoroughCare training sessions?

Depending on how you intend to use ThoroughCare for, you may receive multiple training opportunities. We tend to schedule these on separate dates, so we do not overwhelm your team with information. Typically, our sessions last between 45 and 60 minutes. We provide ample time for questions, as well.

Learn more about ThoroughCare.

Our Learning Center provides further information on product demos, start-up, and tech support.

[**What to Expect From ThoroughCare Tech Support**
Read](/content/blog/thoroughcare-tech-support/index.html)

[**What to Expect When Starting ThoroughCare (Contracts, Timeline, Training)**
Read](/content/blog/starting-thoroughcare-contracts-timeline-training/index.html)

[**What To Expect During ThoroughCare Training**
Read](/content/blog/training-expectations/index.html)